How to troubleshoot a boom arm barrier gate that won't close?
May 29, 2025| Hey there! As a supplier of boom arm barrier gates, I've seen my fair share of issues with these things not closing properly. It can be a real headache, whether you're dealing with a commercial parking lot, a gated community, or any other place that uses these gates. In this blog, I'm gonna walk you through some steps to troubleshoot a boom arm barrier gate that won't close.

Check the Power Supply
The first thing you should do is check the power supply. A boom arm barrier gate needs a stable power source to operate correctly. If there's a power outage or a loose connection, the gate might not close.
- Inspect the Power Cord: Look at the power cord that connects the gate to the electrical outlet. Make sure it's plugged in securely. Sometimes, the cord can get accidentally unplugged or loosened over time. If it looks damaged, you might need to replace it.
- Check the Circuit Breaker: Head over to your electrical panel and find the circuit breaker that controls the gate. If it's tripped, switch it back on. If it keeps tripping, there could be a short - circuit in the gate's electrical system, and you'll probably need to call in a professional electrician.
- Verify the Battery Backup (if applicable): Some boom arm barrier gates come with a battery backup system. Check the battery to see if it's charged. If the battery is low or dead, it might not be providing enough power to close the gate. You may need to recharge or replace the battery.
Examine the Sensor System
Most modern boom arm barrier gates are equipped with sensors to detect obstacles in the way of the closing arm. If these sensors are malfunctioning, the gate might think there's an object in the way and refuse to close.
- Clean the Sensors: Over time, dirt, dust, and debris can accumulate on the sensors, causing them to malfunction. Use a soft, dry cloth to gently clean the sensors. Make sure not to scratch them, as this can also affect their performance.
- Check for Obstructions: Look around the gate area to see if there are any physical objects blocking the sensors' line of sight. This could be anything from a small piece of paper to a large box. Remove any obstructions and see if the gate will close.
- Test the Sensor Alignment: Misaligned sensors can also cause problems. The sensors usually come in pairs, and they need to be properly aligned with each other. Check the alignment and adjust them if necessary. Some sensors have adjustment screws that you can use to fine - tune their position.
Inspect the Boom Arm Mechanism
The boom arm itself could be the culprit if it's not closing. There are several things to check here.
- Look for Physical Damage: Examine the boom arm for any signs of damage, such as cracks, bends, or dents. A damaged boom arm might not move smoothly or could get stuck in the open position. If the arm is severely damaged, you might need to replace it. You can check out our Aluminum Boom Arm Barrier Gate for a durable replacement option.
- Lubricate the Moving Parts: The hinges and joints of the boom arm need to be lubricated regularly to ensure smooth operation. Use a suitable lubricant, like silicone spray or white lithium grease, and apply it to the moving parts. This can help reduce friction and make it easier for the arm to close.
- Check the Arm's Balance: An unbalanced boom arm can cause problems with closing. Most boom arms have a counterweight system to keep them balanced. Make sure the counterweight is properly adjusted. If it's too heavy or too light, the arm might not close correctly.
Review the Control Panel
The control panel is the brain of the boom arm barrier gate. It sends signals to the motor and other components to open and close the gate.
- Check the Settings: Look at the control panel settings to make sure they're configured correctly. Sometimes, the settings can get accidentally changed, causing the gate to malfunction. Check things like the closing speed, sensitivity of the sensors, and any other relevant settings.
- Look for Error Codes: Many modern control panels display error codes when there's a problem. Refer to the gate's user manual to find out what the error code means. This can give you a better idea of what's going wrong and how to fix it.
- Reset the Control Panel: If all else fails, try resetting the control panel. This can sometimes clear up minor glitches. To do this, turn off the power to the gate for a few minutes, then turn it back on.
Motor and Drive System Issues
The motor and drive system are responsible for moving the boom arm. If there are problems here, the gate won't close.
- Listen for Unusual Noises: When you try to close the gate, listen for any strange noises coming from the motor or drive system. Grinding, screeching, or rattling sounds could indicate a problem with the motor bearings, gears, or other components. If you hear these noises, it's likely that the motor or drive system needs to be repaired or replaced.
- Check the Motor Connections: Make sure the electrical connections to the motor are secure. Loose connections can cause the motor to receive an inconsistent power supply, which can prevent the gate from closing. If you're not comfortable working with electrical connections, it's best to call a professional.
Software and Firmware Updates
If your boom arm barrier gate has a software or firmware component, outdated software can sometimes cause issues.
- Check for Updates: Visit the manufacturer's website to see if there are any software or firmware updates available for your gate model. Follow the instructions provided to install the updates. This can often fix bugs and improve the gate's performance.
When to Call a Professional
If you've gone through all these troubleshooting steps and the boom arm barrier gate still won't close, it's time to call in a professional. A trained technician will have the tools and expertise to diagnose and fix more complex problems. They can also ensure that the gate is repaired safely and correctly.
Conclusion
Troubleshooting a boom arm barrier gate that won't close can be a bit of a process, but by following these steps, you can often identify and fix the problem on your own. Remember to always prioritize safety when working on the gate, especially when dealing with electrical components.
If you're in the market for a new boom arm barrier gate or need replacement parts, we're here to help. We offer a wide range of high - quality Aluminum Boom Arm Barrier Gate products. Whether you have questions about our products or need assistance with installation and maintenance, feel free to reach out to us. We're ready to assist you with all your boom arm barrier gate needs.
References
- Manufacturer's user manual for the boom arm barrier gate
- Industry - standard guides on boom arm barrier gate maintenance and troubleshooting

